At some point most organisations reach the point where a step change in their use of technology is needed. For micro organisations this can be hard enough, the owner and the other few people in the business need to focus on day to day operations and do not have the time nor expertise to really […]
From the start of the relationship outsourcing providers have to accept that the client dictates the business environment and the overall objective. The level of maturity they have reached in IT and IT support provides a framework for the services that a provider can offer, and in this market the project is likely to span […]