Governance and Policy
Developing IT Policies that work for the size and type of business requires judgement, experience and knowledge of relevant policy standards and their application. Growing businesses require controls but cannot have their agility compromised by unnecessary process and red tape.
ITSS provides the means to define and implement an effective and practical set of Information Security and Information technology policies. ITSS can also provide a periodic Audit service to validate compliance
Once organisations have grown beyond a certain point formal IT Policies and audit processes become essential to achieving across the board compliance to the way in which the organization wishes its staff to manage and use IT. This is particularly true when there is staff turnover
Failing to clearly set out the principles and way in which people in the organisation are to procure, manage and use IT and then periodically audit what is happening will mean that what happens in practice will be at best inconsistent and at worst severely damaging to the business.
IT Strategy
Many mid-sized organisations fail to make the most of IT because there is no clearly defined and agreed strategy for its development. They have grown beyond the point where initiatives are low risk and small scale, objectives are easily agreed verbally by a few key people who share a common vision and implementation and change management is straightforward.
ITSS provides the expertise to draw together the key stakeholders in an organization to define and agree an IT Strategy that delivers a common vision and is aligned to the business strategy. An ITSS IT strategy maps the way from business needs to the IT Solutions and services priorities and their means of delivery and support, whether it be in-house or outsourced, on premise or ‘cloud delivered’. It provides clear direction, agreed by the Board, for all internal staff and can acts as a document to help inform external stakeholders.
“Our senior team were particularly impressed with how quickly ITSS understood what we were needing to do as a business and then translate that into clear IT strategies whilst avoiding confusing IT jargon.”
– Chief Operating Officer, Retailer, E-tailer & Auctioneer.
“ITSS delivered an essential, impartial business and IT review and an IT Strategy for our newly merged £100m+ turnover group”
– COO, Property Services Group.